Terms & Conditions

1. Acceptance of the Terms and Minimum Age

By using this website, you confirm that you are at least 16 years old and that you have the legal capacity to enter into these Terms. If you are under 18, you should use the website under the supervision of a parent or legal guardian. We do not knowingly offer services directed at children under 16.

If you use the website on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

2. Education-Only Disclaimer and Scope of Services

PIMTV B.V. operates this website exclusively as an independent provider of online professional education serving learners throughout Canada. All programmes, workshops, webinars, and downloadable materials are provided for educational and informational purposes only.

PIMTV provides educational services only. We do not provide television broadcasting, media production, streaming services, consulting, financial services, legal services, accounting, investment services, recruitment, employment placement, software development, healthcare services, immigration services, or government-recognised certification services.

Participation in educational programmes does not guarantee employment, promotions, certifications, business success, or financial outcomes. Learners remain responsible for independently applying acquired knowledge. Any examples, templates, or suggested workflows are provided as learning aids and may not fit every workplace context.

3. Description of the Website and Programmes

The website provides information about PIMTV’s online courses and professional development programmes, virtual workshops and webinars, and downloadable learning resources. Typical curriculum themes include business administration, workplace communication, leadership development, project management fundamentals, productivity improvement, organisational effectiveness, and digital workplace competencies.

Programme descriptions may include duration, learning goals, lesson structure, suggested practice activities, and what resources are included. Content is designed for practical workplace application, but it is not a promise of performance in any particular job role. If a programme includes a certificate of completion, it confirms participation and completion only and is not a government-recognised licence or regulated credential.

We may modify, update, suspend, or discontinue parts of the website or educational offerings at any time. When practical, we will reflect meaningful changes in the relevant programme descriptions.

4. Registration Inquiries and Communications

The website may offer a registration or contact form to request information, register interest, or ask programme questions. When you submit information, you agree to provide accurate, current details. Do not submit information that is false, misleading, or belongs to someone else without permission.

After you submit a request, our educational support team may contact you using the details provided to clarify your selected programme, confirm learning format, or provide next steps. Response times vary and can be affected by weekends and public holidays. Communications are intended for administrative and learner-support purposes and do not create a professional advisory relationship.

5. Acceptable Use

You agree to use the website lawfully and responsibly. In particular, you must not:

• Attempt to access, probe, or test the security of the website, or bypass authentication and access controls.
• Use automated tools to scrape, crawl, harvest, or collect content or data from the website without our prior written permission.
• Transmit malware, phishing links, or harmful code, or engage in activities that disrupt availability or integrity of the service.
• Impersonate another person or entity, or misrepresent your affiliation with any person or organisation.
• Submit spam, unsolicited advertising, or bulk communications through any forms or contact channels.
• Use the website in a way that infringes intellectual property rights or violates applicable laws or regulations.
• Access the website from sanctioned regions or in violation of applicable export control or sanctions laws.

We may restrict, suspend, or terminate access if we reasonably believe the website is being used in a way that breaches these Terms or creates security risk.

6. Intellectual Property

Unless stated otherwise, the website and its content—including text, course descriptions, lesson structures, worksheets, templates, branding, design elements, and code—are owned by or licensed to PIMTV B.V. and are protected by intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the website for your personal, non-commercial learning and evaluation purposes. You may not copy, reproduce, distribute, publicly display, modify, create derivative works from, or exploit website content without our prior written permission, except where such use is permitted by applicable law.

7. Third-Party Services and Links

The website may reference third-party tools or resources used for standard web functionality, such as content delivery and embedded services. Any third-party websites or services are governed by their own terms and privacy policies. We do not control and are not responsible for third-party content, availability, or practices.

8. Disclaimers of Warranties

The website and educational materials are provided on an “as is” and “as available” basis. To the maximum extent permitted by applicable law, we disclaim all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the website will be uninterrupted, secure, error-free, or that content will always be accurate, complete, or current. Educational content may contain typographical errors or become outdated as workplace tools and conventions change. The learning approach is methodical, but it cannot account for every role, industry, or organisational standard.

9. Limitation of Liability

To the maximum extent permitted by applicable law, PIMTV B.V. will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business opportunities, goodwill, or data, arising out of or related to your use of the website or educational materials, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, our total liability for any claim arising out of or relating to these Terms or the website will be limited to the greater of (a) the amount you paid to us in the twelve (12) months before the event giving rise to the claim, or (b) €100.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for wilful misconduct or gross negligence where such limitation is prohibited.

10. Indemnification

You agree to indemnify and hold harmless PIMTV B.V., its directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the website; (b) information you submit through forms; (c) your breach of these Terms; or (d) your violation of any law or third-party rights.

11. Force Majeure

We are not responsible for any delay or failure to perform resulting from events beyond our reasonable control, including natural disasters, fire, flood, war, terrorism, labour disputes, pandemics, governmental actions, internet or telecommunications outages, cyberattacks, or failures of hosting or cloud infrastructure.

12. International Use

The website is operated from the Netherlands and is intended to support learners across Canada through online delivery. We make no representation that the website or content is appropriate or available for use in every jurisdiction. You are responsible for compliance with local laws that may apply to your access or use.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Netherlands. Any dispute arising out of or relating to these Terms or the website will be submitted to the competent courts of Amsterdam, the Netherlands, unless mandatory consumer protection laws require otherwise.

If you are a consumer residing in the European Union, nothing in these Terms affects any mandatory rights you may have under applicable consumer protection laws in your country of residence.

14. Dispute Resolution (Informal First)

Before initiating formal proceedings, you agree to contact us and provide a brief written description of the dispute and the relief requested. We will attempt to resolve the dispute informally within thirty (30) days. You can reach us at [email protected].

15. Termination

We may suspend or terminate your access to the website at any time if we reasonably believe you have violated these Terms or if continued access creates security, legal, or operational risk. The following sections survive termination: Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, and any other provisions that by their nature should survive.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy and the Cookie Policy, constitute the entire agreement between you and PIMTV B.V. regarding the website and supersede any prior or contemporaneous communications on the subject.

18. Assignment

We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, reorganisation, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

19. No Waiver

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

20. Modifications to These Terms

We may update these Terms from time to time to reflect changes to the website, educational offerings, or legal requirements. Updated Terms will be posted on this page and will become effective fourteen (14) days after posting, unless the change is required by law or is administrative in nature. Your continued use of the website after the effective date means you accept the updated Terms.

21. Electronic Communications

You agree that communications from us may be provided electronically, including via email and notices posted on the website. You agree that electronic records and signatures are binding to the extent permitted by applicable law, including relevant European legal frameworks for electronic communications.

22. Contact

Questions about these Terms can be sent to:

• PIMTV B.V.
• Eerste Tuindwarsstraat 10, 1015 RV Amsterdam, Netherlands
• Email: [email protected]
• Phone: +31 20 808 2691